Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at patternandsupply@gmail.com.

When it comes to vintage items, it's important to embrace the charm of imperfection. Here’s a simple policy you might consider:

Character of Vintage: All vintage items are unique and may show signs of wear, such as minor scratches, discoloration, or slight imperfections. These characteristics add to their charm and history.

Condition Disclosure: We provide detailed descriptions and photos to highlight any notable flaws. Please review these before making a purchase.

Returns and Exchanges: Due to the nature of vintage items, we typically do not accept returns or exchanges unless the item is significantly misrepresented.

Care Instructions: Vintage items may require special care. We recommend gentle cleaning and storage to preserve their integrity.

Appreciation of Age: By purchasing a vintage item, you acknowledge its age and the likelihood of imperfections, which contribute to its authenticity and character.

Don't hesitate to contact us should you have any more questions.